Password Troubleshooter


Please select the area in which you need help:
How do I get my permanent password to White Shadow's?

Getting your permanent password is a two-step process.  You first must obtain a Sexkey password, then use that to get your permanent password to White Shadows.  Here's how it works:

Step 1)  Go to http://whiteshadow.pornopartners.com/legacy.html and click on "Get your FREE SexKey ID." (If you already have a sexkey ID from another site, you can skip this step.)

Step 2) After you have a Sexkey ID, return to http://whiteshadow.pornopartners.com/legacy.html and click on "Members Entrance". This will verify the Sexkey ID you just obtained and take you to the page where you get the permanent password for White Shadow's.

Regardless of what we may decide to do in the future (other AVS systems, monthly fees, etc.), this password will always be valid here for full access to the site.

Where do I use my permanent password?

Go to http://whiteshadow.pornopartners.com/legacy/ to use your permanent password.

My password isn't working.

User names and passwords are case sensitive.  Please be sure you are entering them as you did when you signed up.  If you're not sure, please use the form in the I forgot my password. section below to have your user name and password emailed to you.

Also, all requests for permanent passwords have to be manually approved.  This can take anywhere from a few minutes to several hours. The page with the permanent password request form has a link which will allow you to access the site temporarily while your password is waiting to be approved.

I forgot my password.

You can use the form below to have your user name and password emailed to you.  Just enter the original email address you used when you requested the password and click the "Search" button.

E-mail Address

 

 I get sent to the "Referrer error" page.

Something is interfering with the authorization code that Sexkey sends to our server.  The referrer error page contains a list of possible causes and solutions.

 When I go to the "Members Entrance" it takes me to a different site.

Sexkey inserts a full-page advertisement between the Members Entrance and our site.  Just scroll down to the bottom of the page and click on the "No Thanks" link. (Update: They now sometimes put the "No Thanks" link at the top of the page.) (New update: Now they sometimes use "Continue" instead of "No Thanks".)

 My password works here, but not on whiteshadow.org.

If your password is new, it probably hasn't been moved over to the whiteshadow.org database. We do this periodically, so please be patient. You're not really missing anything at this point, since the whiteshadow.org site is in the early stages.

If you have an old password (older than a couple of weeks), your user name or password may contain a character that the new database system can't handle. This is high on the priority list of things to resolve.

I received an email saying that my password was approved, but it didn't contain any password.

(I don't know why, but I get this one A LOT.)

Your password is whatever you selected when you signed up. You choose your own; we don't assign it. If you don't remember what you picked, please see the "I forgot my password" section, above.

I have a problem not mentioned here.

Please send an email to problems@pornopartners.com and someone will try to help you out.

You should start your message with the words: "I already read the password troubleshooter page..." (Otherwise you'll probably just get an Email referring you back to this page.) Please include as much information as you can. If you have a user name and password, please include them. Also, the email address you used when you signed up will be helpful.